ChargePoint Home Flex

Pros
- • Adjustable amperage from 16-50 amps
- • Best-in-class energy monitoring and cost tracking
- • Energy Star certified
- • Universal J1772 connector compatibility
- • Intuitive mobile app with scheduling
- • 24/7 customer support
Cons
- • Premium price point
- • Professional installation costs for hardwired version
- • Occasional app connectivity issues
- • Limited weather resistance (NEMA 3R rated)
ChargePoint Home Flex Review
Key Specifications
The ChargePoint Home Flex stands at the forefront of residential EV charging technology. It offers an adjustable power output from 16 to 50 amps, translating into charging speeds between 3.8 kW and 12.0 kW according to Car and Driver’s testing. This is also “up to 9x faster than a standard 110V outlet” according to Chargepoint. The unit includes a 23-foot cable with universal J1772 connector compatibility, which ensures broad support across different EV models. Its versatile design caters to various home electrical setups, making it a robust option for most residential installations.
Installation Options and Requirements
Two installation methods are available: a plug-in NEMA 14-50 version and a hardwired option. The plug-in variant offers straightforward installation for homes with existing 240V outlets, while the hardwired version requires more professional installation but we think it provides a cleaner aesthetic. Having a charger installed by a certified electrician typically ranges from $200 to $800, depending on your home’s electrical setup and local labor rates.
Smart Features and Connectivity
We’re grateful to Car and Driver’s extensive testing, which revealed that the ChargePoint app offers a clear and intuitive interface for managing charging sessions. Real-time charging status monitoring provides immediate insight into charging progress and their app allows for scheduling of charing sessions. Industry-leading energy cost tracking integrates utility rate information seamlessly, which helps users optimize their energy expenses. Scheduled charging enables programming during off-peak hours, reducing overall energy costs. Additionally, the app offers remote start/stop functionality and provides vehicle-specific charging metrics in a detailed format. Automatic software updates ensure that the charger consistently operates with the latest features and improvements.
Charging Performance
Based on numerous online reviews, it’s easy to see why Chargepoint’s Home Flex EV Charger is a clear winner for charging performance. Most vehicles are able to be charged from empty to full overnight due to the Flex’s ramp up to 50 amps.
Energy Management and Efficiency
Energy efficiency remains a core strength of the Home Flex and is certaintly deserving of it’s Energy Star certification. The Home Flex includes sophisticated power management features:
- Automatic power delivery adjustment based on home electricity usage
- Integration with utility demand response programs
- Precise energy consumption metering for accurate usage tracking
- Smart scheduling to optimize charging costs depending on the time of day
Design and Build Quality
We find the Home Flex to be modern, minimalist, and a great fit for most garages without being too ostentatious. It features built-in cord management, allowing the user to wrap the cord around the top portion of the charger. Its NEMA 3R weather resistance rating ensures durability for indoor and outdoor installation, though competing units offer superior NEMA 4 weather protection.
Safety Features
Safety features include:
- UL listed for electrical safety
- Ground fault protection and over-current protection (CCID protection)
- Auto-restart after power outages
- Thermal monitoring
Cost Considerations
Currently priced at $699 (as of March 2025), the Home Flex positions itself in the premium segment of home EV chargers. Additional costs include:
- Installation fees
- Potential electrical upgrades
- Optional extended warranty ($99)
Long-term Reliability
The Home Flex has earned recognition from multiple sources, including Car and Driver, ZDNet, CNET, Forbes, and The Strategist, and others as a top-contender in the EV charger space. ChargePoint’s 24/7 customer support and 3-year parts warranty provide additional peace of mind.
Final Assessment
The ChargePoint Home Flex emerges as a premium but capable home EV charging solution. We’ve found that it’s a top choice due to its power delivery, featured packed app, and reliable performance makes it particularly suitable for those households looking for a charging workhorse
The decision to invest in the Home Flex should consider several factors:
- Current and future EV charging requirements
- Home electrical capacity
- Smart charging feature requirements
- Budget constraints including installation costs
For those seeking a future-proof charging solution with comprehensive smart features, the Home Flex presents a compelling option despite its premium pricing.
Frequently Asked Questions
How does the ChargePoint Home Flex compare to other Level 2 chargers?
The ChargePoint Home Flex stands out with its adjustable amperage from 16-50 amps, making it one of the most powerful and flexible residential chargers available. Its energy monitoring capabilities and app integration are also industry-leading, though it comes at a higher price point than some competitors.
Can I install the ChargePoint Home Flex myself?
While the plug-in version can technically be installed by homeowners comfortable with basic electrical work, ChargePoint recommends professional installation, especially for the hardwired version. This ensures safety compliance and optimal performance.
Does the ChargePoint Home Flex work with all electric vehicles?
Yes, the ChargePoint Home Flex uses the standard J1772 connector which is compatible with all electric vehicles sold in North America. Tesla owners will need to use the adapter that came with their vehicle.
How does the ChargePoint app help me save money?
The ChargePoint app allows you to schedule charging during off-peak hours when electricity rates are lower. It also provides detailed energy usage tracking and cost estimates based on your utility’s rates, helping you optimize your charging habits for maximum savings.
What kind of warranty does ChargePoint offer?
ChargePoint provides a 3-year limited warranty on parts for the Home Flex. They also offer 24/7 customer support for troubleshooting any issues that may arise.
What is the maximum charging power of the ChargePoint Home Flex?
The ChargePoint Home Flex can deliver up to 50 amps (12kW at 240V), making it one of the most powerful residential EV chargers available. The amperage can be adjusted through the app to match your home’s electrical capacity.
What connector type does the Home Flex use?
The charger comes with a standard SAE J1772 connector that is compatible with all electric vehicles in North America. Tesla vehicles can use the charger with their J1772 to NACS adapter.
What smart features does the Home Flex offer?
The charger includes WiFi connectivity and integrates with the ChargePoint app, allowing users to schedule charging sessions, set reminders, monitor energy usage, and adjust charging speed. It also works with Amazon Alexa for voice control. If you’re looking to charge a Tesla Model 3 - this charger fits in with it’s smart-connected features.
How does the scheduling feature work?
Through the ChargePoint app, users can set charging schedules based on their utility’s time-of-use rates. The app can automatically select the best charging times based on local utility rates, or users can manually set their preferred schedule.
What are the installation requirements?
The Home Flex can be installed either hardwired or with a NEMA 14-50 or 6-50 plug. Installation should be performed by a licensed electrician who will set the initial amperage based on your home’s electrical capacity.
What do the LED indicators mean?
The charger features LED indicators that show charging status: green means ready to charge (blinking indicates a schedule is set), blue means plugged in (pulsing indicates active charging), and red indicates an issue requiring support.
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Vehicle Summary
The Chargepoint Home Flex is a premium and powerful home charging system. This comprehensive analysis of the ChargePoint Home Flex will examine its installation process, charging capabilities, smart features, and real-world performance to help potential buyers make an informed decision.
About this Review
Written by Andrew C.
Published February 20, 2025
Reviewed by EVIncentives Staff